Upgrade to 4.0+

Moving from a pawn to a knight

✢ As of Jan 24, 4Js will provide limited Customer Care support for versions <3.1 – this is common practice in tech e.g., Windows server support

✢ Older versions prevent customers from optimizing the Genero suite and Customer Care resources

✢ Compatible with latest operating systems

✢ Accessible Customer Care support

✢ More modern libraries for UI/UX customization

✢ Performance enhancement from updated client server model

✢ More agile and frequent release
schedule because of client
separation from server

✢ Risk mitigation from documentation