Genero gives Georgia State Department of Human Services a reason to smile

Irving, Texas – February 1, 2021 – The State of Georgia Department of Human Services Division of Family and Children Services has deployed a new self-service-based portal application developed with Genero to complement SMILE – its backbone accounting and payment application.

Department of Human Services Web Site

Our SMI team was impressed with Four Js flexibility and how readily they embraced our methodology. Four Js was a true partner and team player in the success in accomplishing this intricate project

Jennifer Duke
VP Governmental Services
Systems & Methods Inc.

Web portal solution

SMILE Web Portal, as it is known, is a self-service portal for government employees and vendors that decentralizes several core functions in the accounts department. Those functions are travel requests and reimbursements, time entry and leave requests, retrieve W2s, 1099s, and paychecks, as well as invoicing and payment processing for vendors.

Tight deadline

Systems & Methods Inc (SMI) contacted Four Js to help develop the portal. A close relationship developed between SMI and Four Js Professional Services leading to the project meeting its extremely tight 3-month deadline.

Broadening the user audience

The self-service approach of SMILE Web Portal exposes internal processes to a much broader audience, which frees the accounts department to focus on other core tasks. The portal was developed using Genero Browser Client (GBC), allowing users to access data from a browser anywhere.

About SMI

Systems & Methods Inc, is a Georgia based software company, providing specialized financial solutions and services to various government agencies across the United States. Their mission statement is ‘Going the Extra Mile with a Passion to Serve‘ and defines the company’s core values and approach towards its clients and partners. SMI’s products and applications are in use by child support agencies in 15 states.

SMI’s domain of expertise includes: payment processing , child support services, Visa prepaid cards, financial management, document management, and customer services.