WWDC 19 – Important Travel Information

September 30 – October 3, 2019

 

BANYAN TREE SPA MAYAKOBA:
Carretera Federal Chetumal-Puerto Juárez Km.
298 Playa del Carmen,
Quintana Roo México 77500

Phone: +52 984 8773688
(ext. 7402 / 7403).

Banyan Tree Spa Mayakoba Website


English

AIRLINE

Overseas travellers need a passport to travel to Mexico. It is recommended to make a copy of your passport. If you have a “US Passport Card” it applies to land and sea travel only. Remember, the name on your passport, and the name on your ticket must match.

MISSED OR CHANGED YOUR FLIGHT

Please notify us by sending an email to Romina Infante: romina@4js.com. Phone +52 1 55 59664122.

CUSTOMS

Please make sure to have your Passport, Immigration Card, and Customs Declaration handy to be cleared by Immigration. (Immigration Cards and Custom Declarations are usually provided onboard the aircraft. https://www.mexicotouristcard.com/.

Important: You MUST KEEP the lower portion that will be stamped by the Immigration Officer, and present it upon ARRIVING at the Banyan Tree Mayakoba Resort, and LEAVING when at Cancún International airport. One per person is required!

  • After clearing Immigration: Collect your luggage. If you are missing luggage, report it to the airline personnel immediately, and make sure to complete a report before leaving the luggage claim area. Be sure to obtain the Airline’s LOCAL number. Global Incentive Management will follow up and track your luggage for delivery to the Banyan Tree Mayakoba Resort.
  • Once you have your luggage: proceed to the Customs Area to declare any goods. Have your Customs Declaration Form filled out. You will press a button resembling a traffic signal. A GREEN light means that your bags pass without an inspection, a RED light means your bags will be randomly inspected. They are looking for meats, fruit, or merchandise intended to be sold. If inspected, they will take a quick peek, and away you go.
  • After passing customs: Make a RIGHT and continue walking OUTSIDE of the airport building. Although there are many timeshare salespeople located in the corridor, continue walking to the glass doors and meet your transportation OUTSIDE near the curb.

A representative from Global Incentive Management will greet you OUTSIDE your arrival terminal with a Four J’s sign.  Their uniforms are white shirts and black/khaki pants. They will transport you the forty-minute ride to the Banyan Tree Mayakoba Resort. (*tips are encouraged).

BANYAN TREE MAYAKOBA RESORT

Proceed to the lobby Four J’s Check-In.  We will have your room keys and name badges. You must provide the hotel with a copy of your Immigration Form and Passport.  Please have these ready upon arrival. Let us know if your departure dates will change.

HOSPITALITY DESK

Opens at 9:00 AM Monday, September 30th to greet Lab attendees. Lunch and coffee will be provided for those attending Labs.

(Every effort will be made to accommodate early arrivals. It is suggested to pack a change of clothing or swimsuit in your carry-on to enjoy the property while your room is being prepared). 

PROGRAM

We will cover food, lodging and open bar expenses for the period of the program. Some incidentals may be charged to your personal credit card (see below). The Four Js group room rate applies 3 days prior and 3 days after the event for those wishing to extend their stay.

Except for those attending the Labs, the program starts at the Welcome Reception on Monday, September 30th at 7:00 PM, and ends on Thursday, October 3rd at approximately 12:30 PM. For those attending the Labs, the program starts at 9:00 AM Monday morning.

PARTNERS

We have negotiated a special group room rate with the resort, which covers food, lodging and an open bar (‘meal plan’) for single occupancy. If you wish to bring your partner, you may do so, but please advise us in advance. The hotel will charge your credit card a fee of $328 per night for the double occupancy and meal plan for your partner.

INCIDENTAL EXPENSES

The open bar runs from 9:00 PM – 11:00 PM Sunday and from 12:00 PM – 12:00 AM during the program weekdays. Drinks outside these times will be charged to your credit card.

Phone calls, laundry, shopping, in-room TV entertainment, room service, and items consumed from the mini bar etc. will be charged to your credit card.

If you do decide to extend your stay, the Four Js ‘meal plan’ is only valid during the program. Meals consumed in the hotel outside of the program dates will be charged to your credit card.

For further questions, contact Romina: romina@4js.com.

ATTIRE

Resort/Business Casual. Beach or sportswear for the free-time activities. The weather will fluctuate during your stay. It can get chilly and windy at night.

HAVE A SAFE TRIP! PRINT THIS OUT! YOU’LL NEED THE ADDRESS FOR YOUR IMMIGRATION FORMS!!!!

Español

AEROLINEA

Todos los extranjeros que ingresen a México como turistas necesitan un pasaporte vigente y se les recomienda hacer una foto copia de su pasaporte. Recuerde que el nombre y apellido en su pasaporte debe coincidir con su boleto aéreo, de lo contrario no podrá abordar el avión.

CAMBIO O PERDIDA DE SU VUELO

Favor de avisar llamando a los siguientes números desde su país de origen: a Romina Infante romina@4js.com.

ADUANA

Asegúrese de tener a mano su pasaporte, tarjeta de migración y declaración de aduana al presentarse en migraciones, (tarjeta de migración y declaración de aduana, normalmente se entregan a bordo del avión). https://www.mexicotouristcard.com/ *Deberá guardar la parte inferior de su formato migratorio sellado por el oficial de migraciones y deberá presentarlo a la llegada del Banyan Tree Mayakoba Resort y a la salida de Cancún. Se requiere una por persona.

  • Después de migración: Reclame su equipaje en la banda correspondiente a su vuelo. Si a perdido equipaje repórtelo inmediatamente al personal de la línea aérea y asegúrese de completar un reporte antes de salir del área de reclamo de equipaje. Cerciórese de obtener el numero local de la aerolínea. Global Incentive Management le dará seguimiento para localizar su equipaje
  • Una vez que ya tenga su equipaje: Proceda al área de aduana para declarar cualquier objeto de valor. Tenga completamente llena su declaración de aduana. Usted oprimirá un botón similar a los semáforos. La luz VERDE significa que sus maletas pasan sin inspección, la luz ROJA significa que sus maletas van a ser inspeccionadas cuidadosamente por el personal de aduana.
    Ellos buscan carnes, frutas, sustancias ilegales o mercancías con la intención de ser vendidas. Si es inspeccionado su equipaje, ellos darán un rápido vistazo y usted podrá seguir
    .
  • Después de pasar aduanas:Diríjase hacia la derecha y continúe caminado hacia la salida del edificio del aeropuerto. Hay muchos vendedores de tiempo compartido localizados en el pasillo (ignórelos), continúe caminando hacia las puertas de cristal y encuentre su transportación afuera.

Un Representante de Global Incentive Management lo recibirá afuera de la terminal de llegada con un letrero de Four J’s y estarán uniformados con camisas blancas y pantalones caqui, ellos los llevaran en 40 minutos al Banyan Tree Mayakoba Resort (se sugiere propinas al operador).

MARRIOTT CANCUN RESORT

Diríjase al check-in de Four J´s a su izquierda, ahí tendremos las llaves de su habitación y sus gafetes. Usted deberá dar al Banyan Tree Mayakoba Resort una copia de su forma migratoria y pasaporte. Téngalos listos a su llegada. Infórmenos si sus fechas de salida cambiaran.

Mesa de hospitalidad: Abierta a las 9:00 A.M. 30 de septiembre, habrá un lunch para quienes asistan a Labs.
(Se hará lo posible para acomodar llegadas tempranas. Se sugiere empacar un cambio de ropa o un traje de baño en su bolsa de mano para disfrutar de la propiedad mientras su habitación se está preparando).

PROGRAMA

El programa inicia con la recepción de bienvenida el octobre 1 a las 7:00P.M. y finaliza el viernes 3 octobre aproximadamente a la 12:30 P.M.

Código de vestir

Casual Formal. El clima puede cambiar durante su estancia y puede refrescar por las noches.

**IMPRIMA ESTO*USTED NECESITARA ESTA DIRECCION PARA SUS FORMATOS**