Managing a perpetual license

• What is a maintenance key?
• What happens when my maintenance contract expires?
• My maintenance contract has expired, can I still install a new update or patch?
• My maintenance contract has expired, can I still add users to installed versions of Genero?
• My maintenance contract has expired, can I reinstall my Genero product?

If you have an evaluation license, it is date-limited. The date when the license expires is shown when you run the license controller command fglWrt -a info license.

C:\Program Files\FourJs\Genero_Studio_4_00_03\fgl\bin>fglWrt.exe -a info license
License      : THM#XXXXXXXX
License key  : KKKKKKKKKKKK
Product      : Four Js Universal Compiler
Type         : Development version
Users        : 5
Extension(s) :
        - Open Database Interface
        - Enhanced license key format
This license is date limited and expires the 2016/03/31 (Year/Month/Day).
WARNING! Your maintenance key has expired. Please contact your vendor.
End of maintenance date: 2016/03/03 (Year/Month/Day).

If you see the following message in the DVM output, then your maintenance key has expired.

WARNING! Your maintenance key has expired. Please contact your vendor.

If your maintenance contract has expired, you can still use the installed versions of Genero for a period after that is known as the grace period. The grace period is typically for 60 days after the expiration date; this means you can continue to use your product while the build date is less than (the expiration date of the maintenance contract + 60). The grace period may vary slightly in how it is implemented depending on the product.

Genero BDL

For Genero Business Development Language (BDL) product licensing, there is a grace period of 60 days. You can use any version of the product with a build date no greater than 60 days after the expiration date of the maintenance contract. (In other words, the expiration date of the maintenance contract + a grace period of 60 days)

Genero Report Engine (GRE) under DVM maintenance

For Genero Report Engine licensing under DVM maintenance with your Genero BDL installation, applications will continue to work for a grace period of 60 days, after which they enter degraded mode. In degraded mode, the following notice will be printed on the first page of each report the GRE generates:

ERROR(-33015) : Please contact your sales office regarding licensing.

The GRE continues to work in degraded mode for an additional 30 days, after which it stops functioning.

Genero Report Engine (GRE) not under DVM maintenance

For Genero Report Engine (GRE) product licensing not under DVM maintenance with your Genero BDL installation, there is a grace period of 60 days. You can use any version of the product with a build date no greater than 60 days after the expiration date of the maintenance contract. (In other words, the expiration date of the maintenance contract + a grace period of 60 days)

Note:

If you have installed Genero Report Writer for Java, C#, and PHP, the GRE will not be limited under the DVM maintenance, as there is no DVM executing the report, but instead will function under a Genero Report Engine license.

You can continue to use your Genero product after the expiration of the maintenance contract, but you cannot install any new update or patch where the Genero product build date is later than the expiration date of the maintenance key. If you try to run a product version built after the expiration of your maintenance contract, you will get an error message similar to the following when you run applications:

Program stopped at 'demo.4gl', line number 20.
FORMS statement error number -6144.
The DVM build date is greater than the maintenance key expiration date.
Contact your nearest FourJ's sales representative to update the maintenance key.