OIDC service errors

You may receive an error when using the Console App or Deployment App. This topic lists the most common OpenID Connect errors and how you can resolve them.

Table 1. Errors using GIP ConsoleApp or DeploymentApp
Error type OIDC log message Resolution
Configuration parameter errors ERROR : pid - [Discovery] "GetOpenIDConfiguration" ERROR :-15553 OpenID configuration errors arise when the OpenID service:
  • Does not exist at the IDP endpoint provided. Check the URL registered by the StarterApp in the idp.xml file or check the URL in the IdP metadata, see Genero Identity Provider server URLs.
  • Your request has invalid or missing parameters.

If you are using HTTPS, see HTTPS errors.

Metadata error SQLERR : pid - [IdPManager] "GetIdPIdFromEntityID" could not retrieve metadata (See above)
Provider error ERROR : pid - [SPManager] "StartAuthentication" Issuer is missing (See above)
Permissions error Program error at 'RelayState.4gl', line number 95.SQL statement error number -6372 (-8).attempt to write a readonly database This error is triggered when FGLGWS is installed in the C:\Program Files path. Grant user write permissions on $FGLDIR\web_utilities\services\openid-connect directory.
License error Program error at 'Server.4gl', line number 77.FORMS statement error number -6016. Cannot get information for license (Error 00K000).Check your environment and the license (run 'fglWrt/greWrt/grxWrt -a info') Check your GAS environment, and run fglWrt/greWrt/grxWrt -a info to ensure your license is valid.