Access service errors

Describes some common GIP access errors and how to resolve them.

Table 1. Errors using GIP ConsoleApp or DeploymentApp
Error type AccessService log message Resolution
401 unauthorized error ACCESS : pid - [AccessService] "DoDelegate" Invalid grant, no access token found No valid token provided. Apache server discards the authorization header if it is not a base64 encoded user/password combination. To resolve, check your Apache configuration for ReWriteRule.

See the Apache users section in Setting up the Genero Identity Provider.

Invalid delegate ERROR : pid - [AccessService] "DoDelegate" invalid delegate This is likely due to a misuse of the delegate feature in the GeneroAccessService.xcf. Check the access log file (AccessService.log) for the exact cause of the problem.