Microsoft Windows Security Blocking

The Windows® firewall, enabled by default, detects and blocks the Genero Report Viewer (GRV) and the Genero Desktop Client (GDC).

From the network point of view, GRV and the GDC are both considered servers. When you start Genero Report Viewer, or attempt to connect to the GDC, the firewall detects this and blocks the programs.

A dialog allows you to unblock the program. Follow the instructions provided by the dialog.

If you select Keep Blocking or Ask Me Later, the firewall continues to block the program(s).

If Keep Blocking has been pressed by mistake, you can change this parameter in the Windows Firewall settings. Ensure you add Genero Studio, Genero Desktop Client, and Genero Report Viewer to the list of exceptions or allowed apps, and make sure that these listings have a check mark.