Debug the Genero Studio Install on macOS (GUI installer)

Procedure to debug the install Genero Studio on macOS™.

Genero packages for Apple® Mac® and the macOS operating system are provided as x86 packages, which are designed to run on Intel® processors. Rosetta enables a Mac with Apple silicon to use apps built for a Mac with an Intel processor. If you are using such a machine, you will be asked to install Rosetta the first time you install or open your Genero app. Rosetta works automatically in the background whenever you use an app that was built only for Mac computers with an Intel processor. It translates the app for use with Apple silicon. If Rosetta is already installed, you are not asked to install it again.

Follow these steps to debug a failed installation in GUI mode:

  1. When the installation process begins, you will have a "Window" menu. Go to the Window menu and choose the Installer Log item.
    It launches a window where the installation logs are displayed.
  2. To the left of the new window, you can choose Show all logs from a combobox.
  3. When the installation process ends (with or without error), you can use the save button to create a file containing all log messages.