Install the maintenance key with Four Js License Manager (without internet)

Install or update the maintenance key for a Genero product using the license manager program command, flmprg -m. Without internet access, you can obtain the maintenance key from Four Js from another machine via the internet, or by phone.

About this task: If you have purchased a new maintenance contract, you only need to add the new maintenance key. You do not need to reinstall your license, or uninstall the old maintenance key.

  1. Start the command line interface.
    1. Open a command prompt.
      • On Windows®, open the License Manager Workplace window from the Start menu.
      • On Linux, open a command prompt. "sudo" may be required.
    2. Type flmprg -m <license-number>
      Note: The FLM prompts you for the missing maintenance key.
  2. At the prompt:
    Do you want to obtain the maintenance key using http ? (y/n)
    Enter: n
  3. To get the maintenance key contact the vendor by phone, or get it from the Four Js website. See the procedure described in Get maintenance key from Four Js website.
  4. At the prompt:
    Enter the maintenance key:
    Enter the maintenance key.

    You should receive a message to say the maintenance key installation was successful.