Install the maintenance key

Enter the maintenance key to complete the licensing or upgrade the maintenance contract.

About this task:
Following the installation of the installation key, you need to install a maintenance key. If you have purchased a new maintenance contract, you only need to install the new maintenance key. You do not need to reinstall your license, or uninstall the old maintenance key. The procedure in this topic describes the installation of the maintenance key for Genero Enterprise and Genero Mobile products using the licence controller program, fglWrt.
Note: For licensing of Genero Report Writer for Java, C# and PHP installations using the grxWrt license controller and Genero Report Engine (GRE) using greWrt, see Install or update the maintenance key.
Tip: For local licensing, you also have the option of using the Genero Licenser Application tool, which provides you with a graphical user interface to the licence controller, see Genero Licenser Application.
Before you begin:
Before you begin a manual installation:

If you intend to manually add the maintenance key, you must have a valid maintenance key to hand. If you do not have this, please contact your local Four Js sales office to purchase a new maintenance contract.

Before you begin an automatic installation:
If you intend to use the auto option to automatically complete licensing over the internet:
  • You must have the Customer Code delivered by Four Js with your product. Typically, this is delivered by email with license number, license key, and maintenance key. If you do not have a Customer Code, please contact your local Four Js sales office.
  • You do not need the maintenance key as it will be retrieved automatically and installed for you.
To install the maintenance key, choose from one of the following command line options:
Note: The procedure described in this topic is valid for a local license only. If you are using the Four Js License Manager, see Add a Maintenance Key to Four Js License Manager (or the Four Js License Manager User Guide).