Information on methods for installing or updating the maintenance key for a Genero Report
Writer for Java, C# and PHP and Genero Report Engine (GRE) installation.
A maintenance key is provided with your maintenance contract. The key indicates the day that the
maintenance contract expires. If you are licensing the product, you will be prompted for the
maintenance key during the licensing process.
If you have purchased a new maintenance contract, you only need to install the new maintenance
key. You do not need to reinstall your license, or uninstall the old maintenance key.
Note: This topic is valid for a local license only. If you are using the Four Js License Manager,
see the Four Js License Manager User Guide.
Before you begin a manual installation: If you intend to
manually install the maintenance key, you must have a valid maintenance key to hand, see Register a local Genero Report Writer license. If you do not have this, please contact your local Four Js
support office.
Before you begin an automatic installation: If you intend
to use the
auto option to automatically complete licensing over the internet:
- You must have the Customer Code delivered by Four Js with your product.
Typically, this is delivered by email with license number, license key, and maintenance key. If you
do not have a Customer Code, please contact your local Four Js sales
office.
- You do not need the maintenance key as it will be retrieved automatically and installed
for you.
