If you have an issue during installation, generating a log of the installation can
provide valuable information for support.
How you log an installation of a Genero package depends on your operating system.
Table 1. Logging your installation
Operating System |
How to log the installation |
Windows® |
- Extract the msi file from the software package executable
(exe):
fjs-package-name.exe /x
- From the command line execute:
msiexec /i fjs-package-name.msi /log
mylogfile.logImportant: On Windows®, you must run the command as administrator. It is not enough to simply have
administrator permissions.
|
UNIX™ |
From the command line:
- export FGLINSTALLDEBUG=1
- ./fjs-package-name 2>&1 | tee fjs.log
|
Mac® |
See Debug the Genero Studio Install on OS X (GUI installer). |