Handling expired passwords

This section explains how to configure GDC behavior for expired passwords.

To handle expired passwords, edit the shortcut and add a filter under Manage Connection Strings. For the string Your password has expired, the action of show terminal should be set.

Figure: Setting Your password has expired

The figure shows panel six of the Genero Desktop Client shortcut wizard with the following entry highlighted: a String of Your password has expired and an Action of show terminal.

This rule looks for Your password has expired and open a text dialog window. Internally, the terminal window prompts for a new password from the server, as the existing password has expired. Show the terminal causes the Genero Desktop Client to display the server window, allowing the user to see the message and type in the correct passwords to complete the process. The window then closes and the user can click the shortcut once more and use the new password to start the application.

Important: The string entered in the Received String field must match the string displayed by the system. It is case-sensitive, where "Password has expired" does not match "password has expired". The string for an expired password may be different than the example shown above, based on your system. You should verify the string for an expired password that is returned by your system prior to implementing this solution.