Genero Desktop Client ActiveX installation issues and solutions

This section covers installation problems and their solutions.

If the message: "[Object not available! Did you forget to build and register the server?]" displays when you start an application, the installation was not completely successful; the new binary has been installed, but it was not correctly registered in the Windows™ Registry. Versions 1.21.1d and greater implement a system to avoid this problem.

To solve this problem, use the Control Panel / Add/Remove Programs utility to uninstall the ActiveX, and start an application again.

If the problem still occurs, the only solution is to remove the ActiveX entries in the registry, by hand:

HKEY_CLASSES_ROOT\CLSID\{2311DF65-9D1A-4DDA-94AA-90568D989633}
HKEY_CLASSES_ROOT\Interface\{A31C5317-4015-4080-BB1B-A6E948E99673}
HKEY_CLASSES_ROOT\Interface\{A90A2B09-D05D-426C-A471-D9FCA74FADA5}
HKEY_CLASSES_ROOT\TypeLib\{0F2D0DFC-EB4B-421A-93BF-DD20351DB07B}
HKEY_CLASSES_ROOT\AppID\{96503F06-661C-4A33-B543-C03F43B89587}
HKEY_CLASSES_ROOT\gdc.MonitorView
HKEY_CLASSES_ROOT\gdc.MonitorView1

Note: The ActiveX entries on Windows 7 might slightly differ from Windows XP. For instance the CLSID entry may be:

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{2311DF65-9D1A-4DDA-94AA-90568D989633}

It is difficult to provide an exhaustive and precise list. The Operating System handles the register itself. It is not handled by the GDC.