Troubleshooting tips are provided for the most common issues encountered.
Proxy errors on Windows platform
On Windows®, if you find the error "Proxy refuses to start with socket error code 10038" in the proxy log, it means that the proxy refused to start and returned a socket error code of 10038. This can occur due to issues with the drivers provided by some third-party layered service providers (LSPs).
Cannot find 127.0.0.1 or localhost on Windows
For users on Windows® 64-bit machines who are using a network proxy, the browser cannot open 127.0.0.1 or localhost unless you modify your Advanced Network settings to avoid going through the proxy for these addresses.
What if the application doesn't start?
If an application does not start, you can debug the problem by manually launching the program from a command shell.